Customer Service Assistant

Nova Indonesia PT

Yogyakarta

Gaji:
Gaji Kompetitif

Tipe Pekerjaan
Full-Time

Persyaratan

Degree in Communication/Business/Customer Service or equivalent
Required languages: English & Indonesia
Outstanding phone and email etiquette
Exceptional communication skills
Ability to report Data
Strong sense of improvement
Self-motivated and “can-do” attitude
 
 
Nice to Have:
1+ year of experience in customer service or an administrative role

Deskripsi Pekerjaan

We are currently seeking an enthusiastic and reliable Customer Service Assistant to provide support to our clients:
  • Answering customer enquiries or passing them on to the appropriate department.
  • Giving information and helping to solve customer problems.
  • Selling products and taking orders. Arranging services for customers (back order for example)
Missions:
Respond to customer calls and emails and answer questions about products
Process orders and ensure they are fulfilled
Handle customer complaints or concerns
Log all contacts in our customer database system accurately
Perform general administrative tasks, such as copying and filling
Generate weekly reports for management

Bidang Pekerjaan:
Customer Service

Diiklankan sejak
30 July 2020

Ditutup pada
28 September 2020


Diskusi

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