Assistant Manager

Elken Int Indonesia PT

Jakarta Pusat dan 5 kota lainnya

Gaji:
Gaji Kompetitif

Tipe Pekerjaan
Full-Time

Persyaratan

  • Degree in Technical discipline and with 2 years management experience
  • Higher Diploma in technical discipline and 5 years management experience
  • Minimum 5 years of relevant experience in technical field 
  • Demonstrated strong leadership qualities
  • Having business acumen
  • Possess good problem solving and interpersonal skills
  • Reverse Osmosis and filtration technology
  • Root cause and Failure Analysis skill
  • Problem Solving skill and methodology
  • Developing team for performance
  • Familiar with ISO requirement
Behavioral Traits – State the type of personality required to fit the job :
  • Leadership
  • Integrity
  • Analytical thinking
  • Conceptual
  • Strategic
  • Teamwork
  • Results oriented

Deskripsi Pekerjaan

Job Purpose :

  • To set short-term departmental objectives and implementation plan.
  • To monitor monthly sales target is achieved.
  • To ensure brought-in repair set are not pending more than 1 day.
  • To ensure timely submission of cash and cheque collection.

Job Responsibilities :

Part 1 –Primary roles of the job which are measurable and may be used as part of KPIs

  • To assist and attend TS & CR in handling customer enquiries and complaints.
  • To ensure debts are managed per set target.
  • To ensure timely and adequate dissemination of technical service information and service activitiy.
  • To ensure stock are well managed to minimise service interruption.
  • To initiate and promote improvement and strategy planning in services or processes.
  • To broaden service network to meet market requirement.
  • To ensure accuracy of branch spare part inventory are maintained.
  • To liaise with Admin and HR on recruitment and manpower needs.
  • To prepare department budget and ensure it is well managed.
  • To manage a team of customer relations and technicians.
  • To execute any other job functions as assigned by superior.

Part 2 – Secondary roles which support the primary roles above

  • To identify training and ensure staffs are adequately skilled.

Job Authorities :

  • Approval to resolve customer complaint.
  • Approve Staff claim, Cash Bill Collection List, PRF, GRF, IPR & Staff Request.
  • To approve selection of sub-contractors/ authorized technicians.
  • Approve purchase per authorised limit
  • Access and control branches’ stores.

Bidang Pekerjaan:
General Management & Operational

Diiklankan sejak
12 September 2019

Ditutup pada
12 October 2019


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